What Is the Steam and Discord Impersonation Scam?
Victims often receive a message from someone claiming to have mistakenly reported their account, either from a random user or a friend’s compromised account.
Remember, if a friend’s account is messaging you about an "accidental report," it’s likely the scammer has taken over their profile.
How Steam and Discord Impersonation Scams Operate
Scammers will apologize for the “mistake,” creating urgency by sharing a fake screenshot or email that suggests your account is at risk of a ban. They then direct you to contact a supposed platform representative, who is actually another scammer. This fake employee will try to convince you to share sensitive information, like login credentials, security codes, or even ask you to temporarily change your email address to one they control. Under no circumstance should you comply with this request.
What to Do if You're Targeted
Ignore, block, and report the user.
Never: share your login credentials, passwords, or security codes.
Remember: that legitimate Steam and Discord employees will never ask for your password or personal information via direct messages.
Review: Discord’s official Common Scams to Look Out For page.
Steps for Added Security
To further secure your account, enable two-factor authentication on both Steam and Discord and consider changing your passwords regularly.
Recovery Scams
If you've fallen victim to this scam and your account has been compromised, you may be desperate to get it back. Remember, only the official Discord team can assist in this endeavor. We've seen instances where the same scammer will contact the victim a second time and state they can get their account back if they pay. Never, under any circumstance, pay anyone who claims they can recover your account.
ScamBot Command
The ScamBot can provide a shortened description of this scam by using the following command:
!discord or !steam
Discord Report Scam Example
